The latest episode of Hospitality Net is now available on your favorite podcast…

🎧 The latest episode of Hospitality Net is now available on your favorite podcast app! Hosted by Simone Puorto one of the clearest voices in hoteltech and a travel visionary, who engages subject matter experts in fireside-chat-style in-depth conversations about trends and future of travel and hospitality, where all marketing or product pitches are banned. 🧠 Despite being a good friend, when we sat down a few weeks ago Simone threw politically correctness out of the window and proceeded to grill yours truly about loyalty in travel, why it sucks and how it cannot be fixed but by turning it on its head, applying emerging new paradigms. ...

December 14, 2023 · 1 min · Michele (Mik) Ruberl

Kicking off Crypto EXPO Milan which will bring together the crypto, Web3 and…

Kicking off Crypto EXPO Milan which will bring together the crypto, Web3 and blockchain Italian community for a 2-day mix of hackathons, keynotes, market surveys and a whole lot of networking in a postindustrial gorgeous setting. This year catering to traders and builders both, which is great news if you ask me :) Seeing a lot of familiar faces around and speakers in the lineup, but do ping me if we didn’t meet yet and you wanna talk crosschain, interoperability and blockchain industry adoption. ...

November 24, 2023 · 1 min · Michele (Mik) Ruberl

Web3 & AI Day 2023 by IKN Italy is just around the corner, don't miss the event…

🚀 Web3 & AI Day 2023 by IKN Italy is just around the corner, don’t miss the event dedicated to the best practices for using these technologies now matured from buzzword to industrial adoption. I’ll talk about “Trip3” a.k.a. how Web3 and AI are being applied right now to reinvent the travel industry. 🪙 The token as supercharger of touristic assets and enabler of novel customer journeys: in destination, online, in the metaverse. 🧳 The use case of loyalty in travel: widespread, federated, IRL. 💡 Blockchain and AI as ingredients to facilitate transactions in a supply chain as “scattered” as the one of travel: integration, contracts, payments, and settlement. ...

November 3, 2023 · 1 min · Michele (Mik) Ruberl

Do yourself a favor and don’t miss the next edition of W3Summit

Do yourself a favor and don’t miss the next edition of W3Summit: yesterday Sara Noggler and team put together an event curated to perfection, to be laser-focused on Web3 industry adoption. I learnt and engaged with Alberto Borri and Marco Tullio Giordano to validate legal topics related to on-ramp and off-ramp aspects of our actual use cases with Peakwork AG customers. Heard updates from Telemaco Rossi, Davide Sgherri and Aljoša Ota on their respective use cases at Telepass, Dolce&Gabbana and Slovenia. I will follow up with all of you, as I believe that our NFTs will interact to enhance customer experience to fulfill #Web3 #composability promise. ...

June 28, 2023 · 1 min · Michele (Mik) Ruberl

Heading now to the Hotel Digital Brunch in Milan (@ Palazzo delle Stelline from…

Heading now to the Hotel Digital Brunch in Milan (@ Palazzo delle Stelline from 10.30am). Eager to hear from Simone Puorto , Serenissima Informatica and network about innovation in hospitality starting from personalization and decentralization. #hoteldigitalbrunch #web3 #hospitality Originally posted on LinkedIn

May 4, 2023 · 1 min · Michele (Mik) Ruberl

At MXP and about to board my flight to VIE on my way to International Hotel…

At MXP and about to board my flight to VIE on my way to International Hotel Technology Forum (IHTF). Got some time to muse on the state of the art in #disruption management. My Austrian Airlines flight was rescheduled and anticipated to a 7am departure 😴 while the event begins in the afternoon. No big complains and that was handled professionally, although I would have much preferred to opt for the super-comfy overnight Trenitalia train or even for the Ryanair - Europe’s Favourite Airline morning flight, but cross-carrier rerouting is still something we can only dream of in most cases. ...

March 28, 2023 · 1 min · Michele (Mik) Ruberl

After ITB's Berlin rigours it felt good to be back to springtime Milan and…

After ITB’s Berlin rigours ❄ it felt good to be back to springtime Milan 🌤 and still last week’s leitmotif of Web3 divulgement spread over the weekend. 🎓 On Saturday I had the pleasure to deliver a class on “Web3 for Digital Commerce” to the POLIMI Graduate School of Management as part of their International Master in E-Commerce and Sales Management. Very different atmosphere, from the ITB travel fair frenzy at the post-industrial Messe Berlin to the secluded environment of brand new Campus Navigli, and to teaching to attentive silence and the faint echos of the bustling canal with its cafés and stalls. ...

March 14, 2023 · 1 min · Michele (Mik) Ruberl

I am looking forward to participating in the panel “Advancing guest…

I am looking forward to participating in the panel “Advancing guest communication strategies” moderated by Ryan Haynes at the International Hotel Technology Forum (IHTF) 🏨 ✈ This year in Vienna, on March 29th at 9:30am just after the opening remarks! With body and soul just refilled by our morning coffee ☕, it will surely be a brain-fuelling discussion where we will bring our different points of view on what is next for communication, guest engagement and loyalty along the whole traveler journey: #Voice #AI, #Personalization, #Web3, #PMS experts are all represented. ...

March 13, 2023 · 1 min · Michele (Mik) Ruberl

I'm really hyped because of the turnout at our booth at ITB.

I’m really hyped because of the turnout at our booth at ITB. Really good traction for both #Web3 and #SET solutions and by the meeting list buildup the next two days are looking even better. Love the first-hand feedback on what we’ve been hatching, IRL really cannot be substituted. Talking about IRL, see our booth coming to life in these shots taken yesterday during setup and today at full swing! ...

March 7, 2023 · 1 min · Michele (Mik) Ruberl

Come to GoBeyond 2023 on March 1st in Milan, to join the conversation on how…

Come to GoBeyond 2023 on March 1st in Milan, to join the conversation on how future-oriented businesses are reinventing systems, operations and experience, with the impulse of digital transformation. I will be on stage talking about extended reality: how #metaverse and #Web3 act as catalysts and new business model enablers, from the vantage point of the travel and hospitality industry. Agenda here: go-beyond.it/agenda (original) And a shout out to IKN Italy for their unparalleled skill in gathering industry visionaries to imagine and network together. #ikn #GoBeyond ...

February 20, 2023 · 1 min · Michele (Mik) Ruberl